Privacy policy

1. Information

To make an appointment with us, we need the following information:

Name
Address
Phone number
E-mail address

We make the registration of your personal information for the purpose of delivering the item to you. By accepting the above information, you agree that we may contact you by email. mail or text message with information about your order. When collecting personal information through our website, we ensure that it is always done by giving your explicit consent so that you are informed exactly what information is collected and why. All data is processed in accordance with the Personal Data Act.

2. Storage

Personal information is registered with Bycami and stored for 5 years, calculated from the end of the financial year in which the transaction is completed, after which the information is deleted. The information is stored in accordance with Section 10 of the Public Administration Act. The information is stored securely and confidently on a computer with limited access in controlled facilities. The security check is continuously reviewed to always handle user information properly and in accordance with your rights as a user. You can never guarantee 100% security for data transfers over the Internet. There may be a risk that other unauthorized persons gain access to information when data is sent and stored electronically – why you therefore disclose your personal information at your own risk. The rapid development of the Internet means that changes in our handling of personal data may become necessary, and we reserve the right to update / modify these privacy policy guidelines. If this happens, correct the date of “last updated” at the bottom of the page. In case of extensive changes, notice is given on the website. We do not store customer information encrypted. We do not transmit customer information encrypted.

3. Who has access

The director and Bycami have access to the information that is registered about you. The data controller at www.bycami.com is Michel Pfeiffer, Director.

4. Third Party Information

provided to www.bycami.com is not disclosed or sold to third parties in any way unless this happens in connection with a restructuring or a full or partial sale of the Company. Possible disclosure in such a situation will be in accordance with the personal data law in force at any given time. We do not register any personally sensitive information.

5. Review Site

We pay attention to the following: If the website is served by a review site, this is considered as disclosure to third parties. This SHALL be notified here and state WHY the information is disclosed.

6. Termination & Insight

As registered with Bycami, you are always entitled to object to the registrations. You also have the right to understand what information is registered on / on you. If your data is incorrect or misleading, you have the right to require these corrected, deleted or blocked. These rights are yours. Privacy Act. Please contact Bycami by e-mail info@bycami.com

7. Complaint

If you want to complain about your purchase, please contact Michel Pfeiffer. If a solution can not be resolved, you can file a complaint via the public consumer portal www.forbrug.dk (Competition and Consumer Agency, Carl Jacobsens Vej 35, 2500 Valby, kfst@kfst.dk, EAN: 5798000018006) if the conditions for this are met. You have the opportunity to complain about the processing of information and data regarding. You. The complaint is filed with the Data Inspectorate, cf. the Personal Data Act’s $ 58, paragraph 1.

8. Dispute

Any dispute between the business and the customer is settled under Danish law.

9. ODR

Pr. February 15, 2016, European companies and consumers get a new digital platform ODR. The ODR must make consumer complaints about goods and services within the EU easier to handle. ODR stands for Online Dispute Resolution (online complaint resolution). For consumers, this means that they can complain directly to the European company where traded. The purpose of the ODR platform is to bind a lot of appeal bodies together. Consumers and businesses can be in direct contact with each other. For example, a Danish consumer can write his complaint in Danish directly to, for example. an Italian company traded. The complaint is being translated by the EU’s own translation software to Italian and the company thus receives the complaint in their native language.
EU OnlineDisputeResolution: Is anything wrong with your order or does not meet your expectations, please contact us so that we find a satisfactory solution together. According to the law, we should refer to the following link – if you do not want to talk to us first: http://ec.europa.eu/consumers/odr/

10. Cookies

A cookie is a llile data file that is placed on your own computer’s hard drive to recognize it. It is not an application and can not read or destroy data on your computer. It is only the website that has placed the cookie on your hard drive that can read the contents of the cookie again. Cookies can not contain viruses or similar that may damage your computer.

Read if possible more about Cookies at www.cookiecentral.com. At www.bycami.com, cookies are used solely for the purpose of optimizing the functionality of the website, thus improving your experience as a customer. A technical functionality that can remember your settings. Cookies can be deleted / blocked http://minecookies.org/cookiehandtering

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